IBM claims leadership in Data Responsibility

Data is the phenomenon of our time. It is the world’s new natural resource, growing exponentially. Every event occurring in any of the world’s complex systems, natural and human-made, is now being expressed as data. The companies dealing with big data know that this transition also introduces the need for greater responsibility. Concern about data residency, security and personal data protection are very high on their agenda while they all are waiting for pending regulatory and compliance requirements including the General Data Protection Regulation (GDPR). In December 2017, IBM will roll out a new support model and capabilities for IBM Cloud in Frankfurt, Germany. The news was announced as an important step forward in the ongoing commitment to data responsibility. With this new support model IBM Cloud in Frankfurt, Germany has taken a step further to ensure access to data is restricted. It will give clients control over and transparency with where their data lives, who has access to it and what they can do with this. It will roll out new controls to ensure access to client content is restricted to and controlled by EU-based IBM employees only. Clients will review and approve all non-EU access requests to their content if an instance requires support or access from a non-EU based employee. It will provide 24×7 in-region operations and support. This added benefit is provided at no additional charge to EU clients. In 2018, IBM will roll out advanced capabilities that enable clients to encrypt their data — at rest and in-transit — with their own master keys.  IBM plans to take the improvements outlined here and adopt them across other IBM locations in the future. Read more on >>